Surrey Guitar Repair will always perform each repair to the highest possible standard
and we recommend that a full inspection of work carried out to your instrument is
done by you before leaving the premises -
* 28 day tweak service is only offered free of charge to customers providing no other repairs or adjustments have been made to the repair in question by anyone other than Surrey Guitar Repair. If the instrument has been tampered with before it’s return to us, we are legally not obliged to perform any touch ups free of charge, therefore an invoice for additional work carried out will apply. Please note that this does not infringe on your consumer rights as we always recommend the customer visits the workshop if they are not 100% satisfied and that we also recommend before paying for the service that you are completely happy with the repair.
“Thanks for the set up on my vintage Epiphone, it plays so much better than before”
Surrey Guitar Repair cannot accept any responsibility for further damage made to your instrument IF you fail to provide an adequate bag/case for it’s storage. Of course we will take extreme care not to damage the instrument but it would be a lot safer for both parties if it can be protected.